Changing Default Home View
When you first login to Service Desk Plus, on the main Home tab, in the right hand frame there are two tabs: my view and global view
Under my view, it lists tasks, requests summary (overdue #, pending #, due today #) and announcements
Is there any way to simply make the requests summary actually list the requests? The overdue, pending and due today are really not helpful and slow down my technicians. We'd all like to simply be able to view the requests the moment we login instead of having to click on the requests tab.
Or, is it possible to make the requests tab the default login?
Under my view, it lists tasks, requests summary (overdue #, pending #, due today #) and announcements
Is there any way to simply make the requests summary actually list the requests? The overdue, pending and due today are really not helpful and slow down my technicians. We'd all like to simply be able to view the requests the moment we login instead of having to click on the requests tab.
Or, is it possible to make the requests tab the default login?