Using 8.1 Patch 7

SQL 2008 database

 

I created 3 new CI types under Printer of Inkjet, Laser and Thermal.

 

On CMDB view I then viewed the printers and selected out groups of them , by ticking the device and modified the CI type from Printer ( default ) to the appropriate Sub Type created, by using the ACTION button and choosing Modify CI type.

 

The CI types changed as expected.

 

What I have now noticed a week or so later is that the Device type has changed as well. I think it changed to the type of the first ( or last ) in the list, as it is rather random, but in batches of printer types.

 

So I had a HP OfficeJet 8500 that has become a HP Deskjet 460 as an example.

 

Obviously this functionality can't be expected behaviour , has it been found previously and how quickly can it be fixed please.

 

Regards,

Andy