I'm having an issue with the following scenario - >Workflow is an email request gets submitted to group#1 who has defined SLAs.  They cant resolve the issue and assign the ticket to Group #2 who had different SLAs than group #1.   It doesnt appear you can automate (not sure) changing the SLA to the receiving groups SLA or even manually changing it.  

Is anyone aware of how to address this?

Thanks 

Ed M