Support,
I was hoping to change (or add) the alert variables. We have an SMS system that can process an email if its in a certain format.
The format is, system test script status message
where: system -- the name of the system defined in svhalert (eg. 'sva005' or 'ultra') test - name of the test (eg. 'ping_test') script - the name of the program which generated the alert message (eg. 'my_health_check.bat') status - either 0 or 1 to represent a fault or okay condition message - arbitray message to be included in the alert message.
The system and message variables is already provided by opmanager, the test and script can be hard coded into the email. However I need the status to be 0 for faulty or 1 for active. Currently the opmanager variable $stringseverity seems to be close. If possible i could just change this to from 'service down' and 'cleared' to '0' and '1'.
Any ideas? I have setup access to the opmanager database so i can make changes if required.