ChangeOwner permissions to Edit Change - 9.4 9409
Hello, we have ServiceDesk Plus Enterprise 9.4 9409 with MSSQL..
On Changes module, we have the ChangeOwner Role who has Edit permissions on all stages. At the Close stage we need to fill a Change field of the Change details.
Based on this post: https://pitstop.manageengine.com/portal/community/topic/change-permissions-not-working-9307-build , the Edit button must appear on all stages.
However, the Edit button is not given when viewing the Change record or in the Change details.
Thank you.
On Changes module, we have the ChangeOwner Role who has Edit permissions on all stages. At the Close stage we need to fill a Change field of the Change details.
Based on this post: https://pitstop.manageengine.com/portal/community/topic/change-permissions-not-working-9307-build , the Edit button must appear on all stages.
However, the Edit button is not given when viewing the Change record or in the Change details.
Thank you.