i

is there away to change the default lay out of a new request,and also make some of the box's like group default to help desk

At the moment it is taking time for a helpdesk staff to log calls because some of the boxs are just all over the places and could do with being set to a Hi

is there away to change the default lay out of a new request,and also make some of the box's like group default to help desk

At the moment it is taking time for a helpdesk staff to log calls because some of the boxs are just all over the places and could do with being set to a defualt and putting into a logical order

Thanks for the help and putting into a logical order

Thanks for the help