We are creating a workflow for Standard Changes and it really only uses half of all configurable Statuses.
There seems to be no way to hide the 'Status' and 'Status Actions' that we will never use as part of this Workflow. As a result, the Change Records for Standard Changes are more confusing than they need to be for the Technicians responsible for managing them using the workflow. The list of Status Actions that appears contains ones that should not be chosen.
I am having to creatively configure Status Actions that should not be visible/chosen so that if they are accidentally selected they do not stop the workflow on a Status that does not make sense.
The frustration of users navigating through what should be simplified workflows is preventing buy-in to the new features.