Change workflow : some status are not showing in some stages

Change workflow : some status are not showing in some stages

i am facing a wierd issue.
i am rewriting the configuration of my dev SD+ to the production .
when doing the workflow i am facing this ; reject status under approval stage is not showing in my production environment but does show in my dev.
they are at the same version and build level.
version : 9.4
build : 9409
OS : Linux
DB : postgres

i also  found in my dev environment now one status is missing in emergency workflow status : requested for information

so that's make 2 different environement with missing status.

we are planning to go live soon, this must be fixed before !

i already opena call with support on June 8, so far no reply...

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