Change Workflow in Roadmap
Hello,
I am really looking forward to your work on the Change WorkFlow in your Post 8.0 Release roadmap. I am curious about your plans for that though. Will you be providing the ability to customize our workflow and to have multiple workflows?
Let's say that we have two different planned workflows: a software development workflow and a IT infrastructure workflow. In the software development workflow we would have stages such as Planning, Change Management Reviewed, Development, system Test, User Acceptance, CAB reviewed, Implemented. IT Infrastructure would have a much simpler workflow than that. Additionally, I could imagine workflows that are completely different depending on if the Change Request (CR) is an Emergency or a Standard change.
Would we be able to copy previous CR's information? I could see this as particularly important when talking about Standard changes such as monthly patching where very little changes about the CR from month to month.
Thanks!
I am really looking forward to your work on the Change WorkFlow in your Post 8.0 Release roadmap. I am curious about your plans for that though. Will you be providing the ability to customize our workflow and to have multiple workflows?
Let's say that we have two different planned workflows: a software development workflow and a IT infrastructure workflow. In the software development workflow we would have stages such as Planning, Change Management Reviewed, Development, system Test, User Acceptance, CAB reviewed, Implemented. IT Infrastructure would have a much simpler workflow than that. Additionally, I could imagine workflows that are completely different depending on if the Change Request (CR) is an Emergency or a Standard change.
Would we be able to copy previous CR's information? I could see this as particularly important when talking about Standard changes such as monthly patching where very little changes about the CR from month to month.
Thanks!