This is the current home screen when our end users (requesters) first log in to the service desk portal – is it possible to modify these fields? (please see attached screen shot) 

For example – change “Create an Incident” tab or “Create a Service Request” tab to what we want them to say? or Add an extra tab with my own title? 

OR

Can I change what screen mt requesters first see when logging in? For example – instead of this screen they go directly to the Template Categories screen?

Any assistance you can offer would be greatly appreciated.

Jeff