change technician back to requester
Hi there:
SDP Version : 8.2.0 Build 8217
If I change a requester into a technician, it will be removed from the requester list (and added to technician list).
What to do if I want it to be changed back into requester?
When I do a test (delete the new technician), it was deleted from the technician list but it doesn't re-appear under requester list, so:
SDP Version : 8.2.0 Build 8217
If I change a requester into a technician, it will be removed from the requester list (and added to technician list).
What to do if I want it to be changed back into requester?
When I do a test (delete the new technician), it was deleted from the technician list but it doesn't re-appear under requester list, so:
- requester [John] added
- changed [John] into a technician
- [John] gone from requester list, new technician [John] added
- delete [John] from technician list
- [John] gone from technician list, [John] also can't be found under requester list
unless I'm missing something here.