Change status versus change management process stages?
Hi
Can someone please explain the different statuses of an RFC in the change management section of SD+.
I had a look in the manual and the only status explained, is the status "open" which I cant even find amongst the default statuses.
Can someone explain which status is used during each stage of the change management process.
When is for example the release status used?
Best regards
Anders
Can someone please explain the different statuses of an RFC in the change management section of SD+.
I had a look in the manual and the only status explained, is the status "open" which I cant even find amongst the default statuses.
Can someone explain which status is used during each stage of the change management process.
When is for example the release status used?
Best regards
Anders
Topic Participants
Anders Hannover
ServiceDesk Plus
John Santos
mblevins_me