Hi
I am using the change module within Service Desk. Is there a setting that can be enabled that prompts an person to enter a comment as to why they are approving a stage within a change.
for example, when a change is submitted, the first stage is the Submission stage. If me as a reviewer is ok with this stage and want to approve it, i select
complete and a dialog box appears asking me to enter comments as to why i am approving this. Is this possible? Is there a setting that i need to enable for this to occur?
Thankyou