Change requests approved if you are an Administrator
It seems that if you are an administrator of Servicedesk then any change requests you submit go in as approved without the need to get the permission of a CAB. This behaviour is undesirable.
I note that this issue has been fixed in Hotfix 7003 for POs but has it been resolved for Changes too?
Thanks for your help.
I note that this issue has been fixed in Hotfix 7003 for POs but has it been resolved for Changes too?
Thanks for your help.