Change request view for Requesters
Hello,
I upgraded our ServiceDesk Plus today to the latest version and I note that there is a now a way to have requesters to be able to see the change request module using change roles?
I have tried to get this to work but the requester I am testing with doesnt seem to be able to see the change module still. The Change Requester role is set to all users not just technicians if that of any significance.
How is this meant to work?
Thanks,
Matt
I upgraded our ServiceDesk Plus today to the latest version and I note that there is a now a way to have requesters to be able to see the change request module using change roles?
I have tried to get this to work but the requester I am testing with doesnt seem to be able to see the change module still. The Change Requester role is set to all users not just technicians if that of any significance.
How is this meant to work?
Thanks,
Matt