Change Request - Planning Tab
The four sections of the IMPACT TAB confuse me. Those sections are:
* Impact
* Roll out plan
* Back out plan
* Checklist
Why is there a text section for "Impact", if "Impact" is a drop-down select box on the main change request form?
Isn't a "Roll out plan" the same as "Implementation plan", in which there is a separate "Implementation" tab that has tasks and work log?
What is the "Review" tab intended to hold information of?
What is the difference between the "Problems" and "Incidents" tabs? You can create Problems from the Problem tab. Where can you create incidents? This whole structure is confusing.
New to ADSelfService Plus?