We recently upgraded to 10.0 Build 10013

IT Technicians used to be able to edit changes during the planning stage (and probably other stages) of changes.

Now, once the change leaves the submission stage, the edit button disappears.

Is there a way to make the edit button show up for technicians again?

Here's the role configuration:

Here's a screenshot as a technician:

Here's a change I worked as the admin account.

Thanks!

Joanna