Change operational hours globally?
We had originally set up reduced hours as the default setting on the helpdesk. However, we realized we still need to be notified after hours, so we needed to change to a 24x7 schedule. However, it appears that you have to change it site by site? (I tried changing the default setting and it took, but then I checked a site and it still was using the old hours. That would seem to be the correct behavior, but when you have a number of sites, it would be nice to change them all at once if you wanted to.)
Let me know if there's a way to do this, either within the program, or maybe there is some sort of db script I can run? I want the hours at all sites to be 24x7.
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