Change of status upon assigning to technician
I'm looking for a way that changes status on the case from open to in progress automatically when the case is assigned or pick up by a technician. Is this possible?
Topic Participants
ServiceDesk Plus
mikerichards
DeadSet
Anonymous 1160
New to M365 Manager Plus?
New to M365 Manager Plus?
New to RecoveryManager Plus?
New to RecoveryManager Plus?
New to Exchange Reporter Plus?
New to Exchange Reporter Plus?
New to SharePoint Manager Plus?
New to SharePoint Manager Plus?
New to ADManager Plus?