Hi all,
We're implementing Change Management and, as you know, there is some debate about whether a standard change request should spend its live-cycle as a service request or be converted to a change request. There are arguments on both sides, and I understand the matter to be subjective.
We would like to use SDP to track our standard change requests. We've defined our normal change request, leaving it primarily as it is by default.
However, what can people recommend for the Std Change Request. I've read the it's just a matter of dropping out some of the approvals and notifications. Would anyone be willing to share their workflow? We're looking for something very slimmed down.
Thanks,
Adam