Change Management - Implementation Tasks
We use several ME products, and I'm evaluating ServiceDesk Plus. The biggest issue I've seen is that we need greater flexibility with Implementation stage of CM, especially for documenting changes. For instance, if we implement a change to a process that involves several program/object changes, I want to list all those objects in one place. As such, the only option I see is put them into TASKS and it's really tedious to build singular tasks for each object. I'm looking for the flexibility to create a form under TASKS that meets my need. Question: Can I get someone from ME to work with me on an API to load such data or does ME have a list of authorized developers who could assist to create a custom plug-in?