I have two questions in regards to the Change system in SDP.
Is there any way for requesters to view the change calendar only? I found posts for people asking to view the calendar online, but nothing else, not to mention those were back in 2013. We have a monitor behind our Service Desk where I used to post changes, and I'd like to have our calendar up there.
We have a couple types of changes that are reoccurring (patch management). The patches occur every month at the same time. We like to have them noted in change management, so that we are aware of the reboots. Is there a way to create or copy the same change from month to month so the data doesn't have to be re-entered with each new month?