Change Management
I have two suggestions to improve the Change Management module:
1. In the "Change - Additional Fields" section, under Pick-List, can the list be configured to be a multi-select list? For example, holding CTRL key to select multiple items, or provide a check-box? Also, can you add the ability to re-order the pick list items? There is no auto-sort or alphabetize option, so adding new items later will place them at the bottom.
2. Add the ability to customize the new change form, to rearrange the fields, similar to Incident Template.
Thanks
1. In the "Change - Additional Fields" section, under Pick-List, can the list be configured to be a multi-select list? For example, holding CTRL key to select multiple items, or provide a check-box? Also, can you add the ability to re-order the pick list items? There is no auto-sort or alphabetize option, so adding new items later will place them at the bottom.
2. Add the ability to customize the new change form, to rearrange the fields, similar to Incident Template.
Thanks
Topic Participants
Brett Zuder
ServiceDesk Plus
Sunil Gavaskar S
live2help