Change Line Manager gets not authorized error

Change Line Manager gets not authorized error

Hello, I am using  9.0 Build 9023.

I assigned a technician as a Line Manager in a Change Request.  

The line manager gets the email "Change ID has been assigned to you as Line Manager".

When I click on the link in the email, I get "You are not authorized to view change module and details"

Am I missing a step?

Thanks,
James.

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