Change "FROM" email address on "ServiceDesk Plus"

Change "FROM" email address on "ServiceDesk Plus"

My problem is that I was using the system with the email " suporte@consultcorp.com.br" and the email from this company has changed to another domain " suporte@securegate.com.br".

We have already made the changes for authentication for receiving and sending email. ( POPS and SMTPS settings)
RECEIVED OK!
SEND OK!
All Work Fine...

However, this address ( suporte@securegate.com.br) is not displayed in the "From" field.
Response Ticket email has send for " securegate.com.br" mail server (Over SMTPS), but "FROM" has fixed " suporte@consultcorp.com.br".

Someone can Help Me???

                  New to ADSelfService Plus?