Change "FROM" email address on "ServiceDesk Plus"
Change "FROM" email address on "ServiceDesk Plus"
My problem is that I was using the system with the email "
suporte@consultcorp.com.br
" and the email from this company has changed to another domain "
suporte@securegate.com.br
".
We have already made the changes for authentication for receiving and sending email. (
POPS and SMTPS settings
)
RECEIVED OK!
SEND OK!
All Work Fine...
However, this address (
suporte@securegate.com.br
) is not displayed in the "From" field.
Response Ticket email has send for "
securegate.com.br
" mail server (Over SMTPS), but "FROM" has fixed "
suporte@consultcorp.com.br
".
Someone can Help Me???