[ SDF-50585 ] Change Email Notification
Hi
When an email gets sent out from Servicedesk plus notifying each status change, is it possible to include the reson for change be included witihin the body of the email Is there a database schema we can refer to?
For example:
The below is the template within a status:
is it possible to include the reason for change as per below to be included when an email is sent out? Field is only an example of whqat i belevie the variable is.
Topic Participants
Vlado Gudzoski
Michael Charles
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