Change close date
Hi,
I wonder if there is a way to change the close date of a request.
Why you might ask:
If I actually solve an issue within time but I close the request later that day it will show up in my reports as overdue which is not true.
Now I manipulate it by changing the due date but I rather change the close date to the actual situation.
Marco
I wonder if there is a way to change the close date of a request.
Why you might ask:
If I actually solve an issue within time but I close the request later that day it will show up in my reports as overdue which is not true.
Now I manipulate it by changing the due date but I rather change the close date to the actual situation.
Marco
Topic Participants
sujayedwin
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