Hello.
I am just starting to use the Change Module and am having some problems finding the correct information in the history, specifically approvals. In the approval summary, it doesn't appear to list who did the approving. In my example below, I have two approvals, one between Planning and Implementation and then another one between Implementation and Close-Out. But this is all it returns, "Approved by System."
CAB Approval:
Approved by System on 01/09/2025 07:55
Comments Above stage/status is set by the workflow rule
Level 1 - CAB Approval Level 1 :
Approved by System on 01/09/2025 07:55
Implementation:
Completed by TECHNICIAN on 01/09/2025 07:55
Comments -
Level 1 - Implementation Level 1 :
Approved by System on 01/09/2025 08:57