Change a Requests account/site association via API
Hi,
Our request inbox is set up with some aliases that aren't associated with any accounts. I want to create a business rule to assign these requests to our MSP account and default site.
I can't choose Account or Site in the "Field Update" option, so I figured I had to write a custom function. See attachment.
However, when I run the script I get this response:
{
"response_status": {
"status_code": 4000,
"messages": [
{
"status_code": 20005,
"type": "failed",
"message": "Account change is restricted."
}
],
"status": "failed"
}
}
Is there any way to solve this issue?
/Robin