CC issues
I am working with the last version of the servicedeskplus and I have the following issues:
1) how can I have a cc field pre-filled in a new request?
2) how can the cc field inserted in the 'notifying technician' message template?
Thanks
1) how can I have a cc field pre-filled in a new request?
2) how can the cc field inserted in the 'notifying technician' message template?
Thanks
Topic Participants
brambillaa
ServiceDesk Plus
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