Category Sort Order, New Requests as Technicians
When creating a new request, why are Technicians not able to be selected from the requesters box? If an email is sent from a technician or if you enter the technicians name manually it will accept it, which can be a pain.
Also can the Category listings be able to be sorted either alphabetically or by defined list? ALl the other drop down fields seems to sort alphabetically, but not the Category one.
Also can the Category listings be able to be sorted either alphabetically or by defined list? ALl the other drop down fields seems to sort alphabetically, but not the Category one.