Category Permissions
I was wondering is there any way permissions can be set on request and solution categories, if not could this be a future feature?
We want to be able to move old requests(eg. from last year) to a separate category and do not want requesters to be able to see them.
We also have a technician in a different department that uses service desk who needs to enter their own solutions and view, edit, etc, but we do not want them to see our solutions as their maybe information we do not want them to see.
We want to be able to move old requests(eg. from last year) to a separate category and do not want requesters to be able to see them.
We also have a technician in a different department that uses service desk who needs to enter their own solutions and view, edit, etc, but we do not want them to see our solutions as their maybe information we do not want them to see.