Category listings
Hi,
we currently have 5 different teams that all use service desk to log calls etc. the main problem that we seem to have is that there does not seem to be an easy way in which too separate out the different categories for each team.
Is there a way to create a 4th tier in the category lists? so the first level can specify which team and then drop down to there own relevant fields.
Thanks
David
we currently have 5 different teams that all use service desk to log calls etc. the main problem that we seem to have is that there does not seem to be an easy way in which too separate out the different categories for each team.
Is there a way to create a 4th tier in the category lists? so the first level can specify which team and then drop down to there own relevant fields.
Thanks
David