Was trying to update an old instance of our sdplus application following these guidelines. 

We were originally on version 9334 using mysql which was the default when we first installed service desk plus a few years ago. 

I was able to upgrade to 9336 without any issues. 

However when i tried upgrading to the next step which was to take me to 9400 i was informed i could not continue as i needed pgsql. 

 

Found these instructions here called How to move from Mysql database to PGSQL database

Followed instructions, performed database backup - completed successfully .

Uninstalled old 9336 instance and downloaded new 9336 full version found here http://archives.manageengine.com/service-desk/

As soon as the install begins to happen i get the below error. 

Nothing is written to event logs and nothing is written to the default location Manageengines in C:

Any idea?