SDF-43514 : Earlier users included in the 'Email Id(s) to Notify' field will be included for Request Acknowledgement, Resolved, Closed notifications. But for requests created through email, the email CC recipients will not be included in those notifications. Now Request Acknowledge, Resolved, Closed notifications will also include Email CC recipients. 

Note : If those notifications should not include the Email CC recipient, it can be disabled in database table 'GlobalConfig' for the entry (category = 'Request_CC_Notification' and parameter = 'Include_CC_From_Email') and set the paramvalue = 'false'.

We don't want anyone other than the primary person to be notified of anything that doesn't pop up on the screen for us to vet the to: and cc: fields before sending. e.g. we want to disable any emails (such as case closure) going to people in the 'Email Id(s) to Notify' field unless we see them first.

From the note in the read.me I can see how to disable this, but can somebody explain how we change those settings on the server please. 

Thanks in advance - Terry