Carbon Copy
Hello
Is it possible to add the admin always in the Carbon Copy!!! As a rule or automatic pass??
Because when i send a requirement to the technician and he had correspondence with the user so I don't get massages any more from the helpdesk!
So it could happend that important mails get lost, if the technician is out of office!
best regards
Is it possible to add the admin always in the Carbon Copy!!! As a rule or automatic pass??
Because when i send a requirement to the technician and he had correspondence with the user so I don't get massages any more from the helpdesk!
So it could happend that important mails get lost, if the technician is out of office!
best regards
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