Can't transfer SDP to new server

Can't transfer SDP to new server


We want to transfer SDP
1. Now, we have SDP standart 11.2/11207 free version with database postgresql.
Stoped service ManageEngine ServiceDesk Plus in services.msc, do a manually backup from cmd (administrator) - C:\Program Files\ManageEngine\ServiceDesk\bin>backUpData.bat (attachment backup.txt)
I get two files in folder C:\Program Files\ManageEngine\ServiceDesk\backup\backup_postgres_11207_fullbackup_07_01_2021_14_22
backup_postgres_11207_fullbackup_07_01_2021_14_22_part_1.data
backup_postgres_11207_fullbackup_07_01_2021_14_22_part_2.data
Then copy folder with this files to new windows server 2019 with SDP enterprise 11.2/11207 lic.
2. On the new server stoped service ManageEngine ServiceDesk Plus in services.msc, than run from cmd (administrator) C:\Program Files\ManageEngine\ServiceDesk\bin>restoreData.bat and choose file backup_postgres_11207_fullbackup_07_01_2021_14_22_part_1.data
Than enter my password (not default). Notification with "data restored seccessfully" does not appear. CMD stoped on Database server not running (attachment restoredata.txt)
And the end service will not start, WEB does not start. Endless window "server started" with many points.
service not run

What am I doing wrong? How transfer our base and settings to new server? Thx

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