OS: Ubuntu 20.04.6 LTS
Postgres 12
ManageEngine ServiceDesk Plus 8
I installed ServiceDesk by running .bin file Standard+Free Edition.
When I try to start the server I get:
/var/www/vhosts/****/httpdocs/ServiceDesk/bin #~ sh run.sh
JAVA_HOME : /var/www/vhosts/****/httpdocs/ServiceDesk/jre
SERVER_HOME : /var/www/vhosts/****/httpdocs/ServiceDesk
DATE : qui 28 set 2023 16:27:09 -03
Already sdp.keystore file, present. Hence Skipping Default keystore generation
Starting Server from location: /var/www/vhosts/****/httpdocs/ServiceDesk
Free edition...
Problem while Starting Server
System halted
On logs/serverout0.txt I can see a lot of errors related to database like:
[16:12:55:600]|[09-28-2023]|[com.adventnet.persistence.ConcurrentStartupUtil]|[INFO]|[59]: Error while creating fkconstraint for table RangeValues module Meta
[16:12:55:607]|[09-28-2023]|[com.adventnet.persistence.ConcurrentStartupUtil]|[INFO]|[26]: Error while creating fkconstraint for table AllowedValues module Me
I installed PostgreSQL directly from Ubuntu distro.
I ran changeDBServer.sh --console and set all config referring to my local postgres (port, user, database, password).
I'm still not sure what is the process to install ServiceDesk database, I think i'm missing something..
Can you help me?