Can't restore data from backup.

Service desk version: 10.0 build 10008.

Hosted on: CentOS Linux release 7.5.1804 (Core).

I want move SD on other server. I backup data and move on other server. When i start restore, process is frozen. I try more time, but everything was the same: 

https://i.imgur.com/MSzFX4i.png.

Can you help me?

Thank you.