Cant Change Ticket from 1 Account to another Account
Hi guys,
So the problem is Account A has 2 users and 3 tickets, we then got another ticket and by mistake a tech assigned it to Account A instead of Account B,
I cant change the ticket from Account A to Account B, the Other Accounts are not being displayed,
The user however is assigned to the right Account, if i go to sequesters and change to Account B i can see that user
see the attachment
I was trying everything but i guess im missing something, how can i change this?
Regards
So the problem is Account A has 2 users and 3 tickets, we then got another ticket and by mistake a tech assigned it to Account A instead of Account B,
I cant change the ticket from Account A to Account B, the Other Accounts are not being displayed,
The user however is assigned to the right Account, if i go to sequesters and change to Account B i can see that user
see the attachment
I was trying everything but i guess im missing something, how can i change this?
Regards
Topic Participants
Maximus
Hari Krishnan Srinivasan
Daniel Gradwell
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