Can't add new request in Support Center Plus

Can't add new request in Support Center Plus

Hi support team

I've updated to version 8.1.0 number 8116. I try to add new request but when I click add request button so there is no new request appears in Request tab, although I view "all requests"

Please help me to solve this problem
Thanks
              New to ADManager Plus?

                New to ADSelfService Plus?