Cannot Upgrade to ServiceDesk Plus 10503

Cannot Upgrade to ServiceDesk Plus 10503

Hi ManageEngine,

I am currently running 10500 and when I select the 10503 file to install in the UpdateManager.bat I receive the following message:

"The file that you have specified is not compatible with this product."

Have you had this reported by other customers?

Thanks, Brad

                  New to ADSelfService Plus?