Cannot show process diagnostics CPU Utilization

Cannot show process diagnostics CPU Utilization

Dear Support,

I use Opmanager latest version build 9101, I want to check top 10 Processes CPU utilizations on server when I press "process diagnostics" on CPU Utilizations it's show nothing just say in windows "ERROR". When I press on Memory Utilizations it's show the top 10 Processes Memory Utilizations, then I check another server it's still show the same error. I used WMI Credential. 
Can you help me ??

thanks,


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