Cannot set group or department via API
Using the below URL I am able to create a ticket that has everything filled in properly except the group (The "localhost" and "apikey" are correctly inputted in the actual string)
https://localhost/sdpapi/request/?OPERATION_NAME=ADD_REQUEST&TECHNICIAN_KEY=apikey&INPUT_DATA=<Operation><Details><requester>HowardStern</requester><subject>MoreInfo</subject><description>Icanhas</description><category>*Production Applications - Incident</category><subcategory>TUI</subcategory><item>Other</item><priority>P3 Routine</priority><group>Tier4</group><requesttemplate>General Production Application Incident</requesttemplate></Details></Operation>
Any one have an idea of what might be going on?
https://localhost/sdpapi/request/?OPERATION_NAME=ADD_REQUEST&TECHNICIAN_KEY=apikey&INPUT_DATA=<Operation><Details><requester>HowardStern</requester><subject>MoreInfo</subject><description>Icanhas</description><category>*Production Applications - Incident</category><subcategory>TUI</subcategory><item>Other</item><priority>P3 Routine</priority><group>Tier4</group><requesttemplate>General Production Application Incident</requesttemplate></Details></Operation>
Any one have an idea of what might be going on?