Cannot send mail to external recipients using Exchange 2010
No problems when using Outlook or other e-mail clients, but when using SupportCenter get the error: "Sending notification failed". This only happens when sending to an external recipient, internally no problem. Might be some kind of authentication problem (see attached support file).
Have tried dedicated externally secured receive connector on mail server, with or without using TLS in SupportCenter, but nothing helps.
Worked fine on our old (now decommissioned) Exchange 2003 server, so it must be Exchange 2010 related. For now, using e-mail client and BCC into SupportCenter gets us by, but not a sustainable (or satisfactory) solution.
Have tried dedicated externally secured receive connector on mail server, with or without using TLS in SupportCenter, but nothing helps.
Worked fine on our old (now decommissioned) Exchange 2003 server, so it must be Exchange 2010 related. For now, using e-mail client and BCC into SupportCenter gets us by, but not a sustainable (or satisfactory) solution.
Topic Participants
Jesper N. Hansen
SupportCenter Support
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