Cannot scan all workstations with Windows Domain Scan
I'm trying to Windows Domain Scan in our domain so I can populate all the workstations. However before I scan it doesn't display all the folders from Active Directory, only some of them. I check the Office folder so it'll select all subfolders hoping it'll detect all workstations. However when I scan, it only detects workstations from the Wilmington folders. I have about over a 100 PCs in the Charlotte and Raleigh sites together. Something seems to be wrong with how its trying to recongize the workstation within my domain.
I provided a screenshot that shows the folder structure in AD and what I'm seeing in AdventNet Helpdesk.
I'm using ServiceDesk Plus 7. Thanks
I provided a screenshot that shows the folder structure in AD and what I'm seeing in AdventNet Helpdesk.
I'm using ServiceDesk Plus 7. Thanks