Cannot run program MSRA

Cannot run program MSRA

Recently I have been encountering the following error when I try to use remote assistance on a users PC.

Cannot run program "msra.exe": CreateProcess error=740, The requested operation requires elevation

I was previously able to do this and I can still do this outside of ServiceDesk by typing in msra.exe /offerra <devicename> in to the command line but I am unable to do it within ServiceDesk.

I am currently running 8125 and am an administrator within ServiceDesk and also a local admin on my workstation.

This problem seems to be limited to me as other people are able to still use Remote Assistance within ServiceDesk.

                  New to ADSelfService Plus?