Cannot retrieve passwords

Cannot retrieve passwords


I have been using Password Manager Pro for a short time and have been using the trial license.  The trial license has expired and I wish to continue using it with just the free license.  I believe I understand all of the limitations and should be within them.  I have one administrator and one password administrator (can I only have one total?).  I have 5 resources and several accounts under each.  About the time my trial license expired I am no longer able to retrieve any passwords.  I can log in and view all the resources and accounts but when clicking the asterisks for the password nothing happens.  I have tried accessing the passwords in both IE and Firefox with the same results. 

When I try to access a page in IE I receive an error that states "Errors on this page might cause it to work incorrectly."  The details of the error state:
'document.received_reason.received_reason' is null or not an object
pmp.js      Line:1
Code: 0          Char: 151738
URI: https://10.11.10.51:7272/javascript/pmp.js?6000

Also, when I click on the link to view the license, it says that my trial license has expired and I need to restart the server to use the free edition, I have restarted the service several times, as well as restarted the whole server.  I am using this on CentOS 5.2.

Do you believe these two things are related?  Has anyone experienced either of these problems and found a fix for them?

Thanks,
Ryan














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      • Paul

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