Cannot Integrate with Desktop Central
Greetings,
I've setup the Desktop Central integration inside of Service Desk Plus. The two can see each other and communicate. I'm using Active Directory authentication for both SDP and DC. I've changed my synced AD account in SDP from a requestor to a technician. When trying to turn on the MDM settings in the technician settings, I check the box, select admin and save. SDP reports the save as successful but it doesn't really save. I cannot see the Desktop Central buttons in SDP and if I go back into the technician settings, the check box isn't checked anymore.
Any idea what I might be missing?
New to ADSelfService Plus?