Cannot get the Audit function to work

Cannot get the Audit function to work

We have just installed ServiceDesk Professional 7018. I am having a problem where I set the auditing to occur every day at 10 a.m., but get no indication that the scan is actually happening.

When I go to run any of the audit reports, the browser just hangs at a white screen. All my settings stay intact, but I just can't seem to have any luck with the scans. Can anyone help me?

Thanks,
Dave




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